Shipping Policy

I do not know how to select shipping method?

We suggest you choose Express as your delivery option
Three reasons why you should pick Express as your shipping method:
A. You get your items during 5-8 business days after finishing payment.
B. The tracking number will be send to your email as soon as orders send out. You can check shipping status in the couriers system within 12 hours.

C. If you need help on tracking your delivery, or concern about a delivery time, we'll be on hand to answer your questions. Just email us to get answer.

More details:
The choice of courier varies according to your home country. We currently offer: Hong Kong Air Mail, Hong Kong Registered Air Mail, DHL, EMS, TNT.

Small orders are normally best suited to Hong Kong Air Mail or Hong Kong Registered Air Mail. This is the cheapest and most commonly used option. This delivery method will be chosen during Checkout by default.

For larger bulk orders we will pack the goods appropriately and economically in an attempt to save space and shipping costs.

If you want to select other shipping method which are not showed as above, you can contact us at：sales@etronixmart.com.

Customs clearance paperwork and any other related documents or procedures are handled by the courier. In rare cases the courier may need to contact you directly to confirm specific details. In this case, some additional paperwork is required. We will assist with you and fill out the documents when necessary.

Shipping Costs

All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location.

All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.

If a delivery is confirmed lost, stolen or damaged before receipt, we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.